Terms and Conditions
This tells you about the terms and conditions under which 'The Capitol' is presented. This is not an exhaustive list, so if you have any other questions, please contact us.
(a) The event is presented by Space Rocket Ltd, DWAS acting as an agent only, incurring no contractual liability. Space Rocket Ltd trades as 'The Capitol'.
(b) Any accommodation booked at the venue (whether at a delegate rate or otherwise) and additional services you might purchase from the venue, guests or merchandise dealers (such as food, books, photographs, accommodation etc) are a separate arrangement between you and the vendor, and not part of the event package.
(c) We give no guarantee that the event will actually take place on the date and venue specified or that any advertised guests and features will appear. All aspects of the event, including guests, are as advertised in good faith but circumstances outside of our control may affect what is available. The liability of Space Rocket Ltd shall not extend further than the individual ticket price. All aspects of the event are subject to change and cancellation without prior notice, including guests appearances. Event timings as published on our website and elsewhere are a guide only. The full schedule will only be available on the day.
(d) We will endeavour to make signatures and autographs available from as many guests as possible. However, these are not part of the admission price and conditions, and additional charges may apply. Unless stated otherwise, attendees may have two personal items signed per guest as part of the admission price. Guests may decline to sign unauthorised/unapproved items.
(e) All tickets are non-refundable. This is to ensure the financial viability of the event. If you do not wish to proceed with your booking please advise us in writing within seven days of the date of the letter/email you are sent, in order to obtain a refund. Please bear in mind that all guest appearances are subject to change and the withdrawal of a specific guest(s) will not be grounds for a refund.
(f) Photography and audio/video recording within the event will only be permitted within specified areas at our absolute discretion. No recording will be permitted of the main part of the event under any circumstances.
(g) The organiser reserves the right to exclude any person who does not abide by the terms and spirit of the event, with no refund of the booking price.
(h) It is not permitted to bring food or drink purchased outside the venue into the public parts of the venue. Breaching this condition will in turn breach our agreement with the hotel.
(i) Buying or selling merchandise or trading in other ways, and undertaking any type of journalistic activity, including but not limited to podcasting is not permitted without the prior written consent of the organiser.
(j) Any Saturday evening presentation is offered as a bonus to attendees and is not part of the ticket package. Entry conditions may be imposed. The content of the evening function may not be suitable for under 14s but admission will be at the discretion of the supervising adult.
(k) The event is not licensed or approved by the BBC or BBC Studios. It is non-profit making, run by fans, for fans.
If you have any concerns or special requirements, please either contact us or the hotel as appropriate, in advance, so that we may make any reasonable adjustment to ensure you can access and enjoy the event.