Terms and Conditions
This tells you about the terms and conditions under which 'The Capitol' is presented. This is not an exhaustive list, so if you have any other questions please contact us.
Any bookings made on or after 29th April 2017 are excluded from our seven days refund policy.
(a) The event is presented by Space Rocket Ltd, DWAS acting as an agent only, incurring no contractual liability. Space Rocket Ltd trades as 'The Capitol'.
(b) Any additional services you might purchase from the venue or merchandise dealers (such as food, books, photographs etc) are a separate arrangement between yourself and the vendor, and not part of the event package.
(c) We make no assurances that the event will actually take place on the date and venue specified or that any advertised guests and features will appear. Every aspect of the event is advertised in good faith but circumstances outside of our control may affect it. The liability of Space Rocket Ltd. shall not extend further than the individual ticket price. All aspects of the event are subject to change and cancellation without prior notice. Event timings as published on this website and elsewhere are a guide only. The full schedule will only be available on the day.
(d) Combined Membership and Event Ticket - when choosing this option you are making two distinct purchases; an event registration at the prevailing rate from Space Rocket Ltd, and 12 months DWAS membership (being represented by the balance paid) purchased directly from the Doctor Who Appreciation Society, with Space Rocket Ltd acting as an agent for the transaction only. DWAS membership can be canceled at any time but is non-refundable once the membership period has commenced. For more information on DWAS please visit www.dwasonline.co.uk/membership
(e) All tickets are non-refundable. This is to ensure the financial viability of the event. If you do not wish to proceed with your booking please advise us in writing within seven days of confirmation in order to obtain a refund.
(f) Photography and audio/video recording within the event will only be permitted within specified areas at our absolute discretion. No recording will be permitted of the main part of the event.
(g) The organiser reserves the right to exclude any person who does not abide by the terms and spirit of the event, with no refund of the booking price.
(h) It is not permitted to bring food or drink purchased outside the venue into the covention rooms.
(i) Buying or selling merchandise or trading in other ways, and undertaking any type of journalistic activity is not permitted without the prior written consent of the organiser.
(j) The event is not licensed or approved by the BBC or BBC Worldwide. It is non-profit making, run by fans, for fans.